FAQs

Are these the right FAQs for my True Classic Gift Card?

To get you to the right place for assistance, please review the terms on the back of the card or on the eGift template. 

If you purchased your gift card from trueclassictees.com, please visit www.trueclassic.com/contact-us for assistance.

Gift card numbers that 20 digits long are issued by TGCM TCTS, LLC; you are in the right place!

How can I place a bulk order for True Classic Gift Cards?

To place a bulk order for digital gift cards, please click here.

How can I order a card for myself or as a gift?

To place an order for yourself or as a gift, please click here.

Can I edit my bulk card order after it has been placed?

Because we process orders quickly, it may be difficult to change an order once it has been placed. But please reach out to us at 866-997-8171 or email trueclassic@giftcardhelp.com.

How do I redeem my TGCM TCTS, LLC Issued True Classic Gift Card?

TGCM TCTS, LLC Issued True Classic Gift Cards can be redeemed in the United States only for authorized goods at www.trueclassictees.com by entering your gift card information at checkout.

TGCM TCTS, LLC Issued True Classic Gift Cards may also be redeemable in participating retail stores in Boca Raton, Dallas, Houston and Mall of America, Glendale and Las Vegas.

Does the TGCM TCTS, LLC Issued True Classic Gift Card have an expiration date or any associated non-use fees?

TGCM TCTS, LLC Issued True Classic Gift Cards do not expire or incur any fees.

How can I check my Gift Card balance on a True Classic Gift Card?

Gift Card balances can be checked by applying the gift card to your cart at checkout or by contacting our team at trueclassic@giftcardhelp.com.

How can I request a refund for my TGCM TCTS, LLC Issued True Classic Gift Card if it has a low balance?

Where required by law, remaining balances on cards may be subject to refund. If your TGCM TCTS, LLC Issued True Classic Gift Card has a verifiable balance of $10 or less, please contact trueclassic@giftcardhelp.com to request a refund.

How can I request a replacement on a lost, stolen or damaged TGCM TCTS, LLC Issued True Classic Gift Card?

To request a replacement or report a lost or stolen Gift Card, please contact trueclassic@giftcardhelp.com.