TGCM TCTS, LLC Issued True Classic Gift Card FAQs
Are these the right FAQs for my True Classic Gift Card?
To get you to the right place for assistance, please review the terms on the back of the card or on the eGift template.
If you purchased your gift card from trueclassictees.com, please visit trueclassictees.com/pages/contact for assistance.
Gift card numbers that 20 digits long are issued by TGCM TCTS, LLC; you are in the right place!
How can I place a bulk order for True Classic Gift Cards?
To place a bulk gift card order, register for a corporate account on the TotusDirect bulk ordering site. See our Bulk Ordering FAQs for additional information regarding the bulk purchase of Gift Cards.
How can I order a card for myself or as a gift?
To place an order for yourself or as a gift, visit www.trueclassictees.com/giftcard
How do I redeem my True Classic Gift Card?
True Classic Gift Cards can be redeemed in the United States only for authorized goods at www.trueclassictees.com by entering your gift card information at checkout.
Does the True Classic Gift Card have an expiration date or any associated non-use fees?
TGCM TCTS, LLC Issued True Classic Gift Cards do not expire or incur any fees.
How can I check my Gift Card balance on a True Classic Gift Card?
Gift Card balances can be checked by applying the gift card to your cart at checkout or by contacting our team at trueclassic@giftcardhelp.com.
How can I request a refund for my True Classic Gift Card if it has a low balance?
Where required by law, remaining balances on cards may be subject to refund. If your TGCM TCTS, LLC Issued True Classic Gift Card has a verifiable balance of $15 or less, please contact trueclassic@giftcardhelp.com to request a refund.
How can I request a replacement on a lost, stolen or damaged True Classic Gift Card?
To request a replacement or report a lost or stolen Gift Card, please contact trueclassic@giftcardhelp.com.
Who should I contact with concerns about the status of a gift card or gift card fraud?
If you have any questions or concerns about the status of a gift card, please email us at trueclassic@giftcardhelp.com or call 1- 866-997-8171.